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Keywords: Corporate social responsibility (CSR)
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Journal Articles
Journal of Service Theory and Practice 1–23.
Published: 25 June 2026
... declare no conflicts of interest. 03 09 2025 07 02 2026 25 04 2026 09 06 2026 © Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Corporate social responsibility (CSR) Hotel service management Reputation Society-oriented...
Journal Articles
Journal of Service Theory and Practice (2023) 33 (4): 465–487.
Published: 22 May 2023
... Publishing Limited Licensed re-use rights only Loyalty program Green loyalty program Corporate social responsibility (CSR) Perceived value Social exchange theory Many service providers offer loyalty programs (LPs) to effectively manage their customer relations. Among such service...
