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Keywords: Deregulation
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Journal Articles
Managing Service Quality: An International Journal (1996) 6 (1): 22–27.
Published: 01 February 1996
... banks more profitable. One additional common element shared by all three banks is the management philosophy which holds that service excellence is a continuous process with strong commitments from every level of the organization. © MCB UP Limited 1996 Banking Banks Deregulation...
