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Keywords: Double service recovery strategies
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Journal Articles
Journal of Service Theory and Practice (2026) 36 (2): 197–222.
Published: 20 November 2025
... channels. Priyanka Suresh can be contacted at: priyankasuresh10@gmail.com 18 10 2024 01 02 2025 21 04 2025 13 07 2025 30 09 2025 18 10 2025 Social media Double service recovery strategies Double deviation Emotions Recovery attributes In the service...
Includes: Supplementary data
