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Keywords: EVALUATION
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Journal Articles
Journal of Service Theory and Practice (2015) 25 (3): 242–266.
Published: 11 May 2015
... of managerial implications for improving these benchmarking tools. © Emerald Group Publishing Limited 2015 Higher education institutions Spain Evaluation Ranking systems University quality Without doubt, higher education institutions (HEIs) offer a public service that contributes...
Journal Articles
Managing Service Quality: An International Journal (1993) 3 (1): 395–398.
Published: 01 January 1993
... of partnership among parents, teachers and children, and finally looks at the LEA′s attempts to win BS 5750 approval. © MCB UP Limited 1993 EDUCATION EVALUATION ISO 9000 LOCAL AUTHORITIES PARTNERING TQM The achieving school MELANIE WILLIAMS The Dudley Local Education Authority is involved...
