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Keywords: Eeriness
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Journal Articles
Journal of Service Theory and Practice (2026) 36 (3): 483–509.
Published: 27 March 2026
... by eliciting eeriness sensations. Furthermore, workplace setting moderates the main effect of anthropomorphism on acceptance intention. After encountering errors from highly anthropomorphized robots, individuals exhibit lower acceptance intention in private settings than in public ones. Conversely, after...
