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Keywords: Environmental performance
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Journal Articles
A sequential process from external stakeholder pressures to performance in services
Available to Purchase
Journal of Service Theory and Practice (2022) 32 (5): 589–619.
Published: 21 July 2022
... through organizational learning, green creativity and environmental performance. Data from 219 service firms are utilized to test the hypotheses. A sequential mediation approach is adopted to analyze the model. Findings Results reveal (1) organizational learning mediates the effects of government...
