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Keywords: Fitness
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Journal Articles
Managing Service Quality: An International Journal (2007) 17 (1): 41–53.
Published: 30 January 2007
...Stefan Lagrosen; Yvonne Lagrosen Purpose The purpose of the paper is to discover quality dimensions for the health‐and‐fitness industry and to examine the salient aspects of the quality‐management practices of organisations in this industry. Design/methodology/approach The research...
