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Keywords: Framework
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Journal Articles
Journal of Service Theory and Practice (2026) 36 (7): 233–265.
Published: 09 October 2026
... theory. Grounded in the actor engagement literature, we conceptualize actor engagement roles, using this framework as a sensitizing device for the empirical investigation. The qualitative study comprises 32 semi-structured interviews with students participating in collaborative seminars, with data...
Includes: Supplementary data
