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Keywords: GOVERNMENT AGENCIES
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Journal Articles
Questioning a major service boost
Available to Purchase
Managing Service Quality: An International Journal (1993) 3 (4): 27–30.
Published: 01 April 1993
... that there is confusion and uncertainty among the public regarding these schemes, but that those involved in competing for Charter Mark awards appear to be achieving results. © MCB UP Limited 1993 GOVERNMENT AGENCIES Rewards PUBLIC SECTOR SERVICE INDUSTRIES SERVICE QUALITY Questioning a major service...
