...Elisa Figueiredo; Leonor Pais; Samuel Monteiro; Lisete Mónico Purpose – The purpose of this paper is to explain and empirically test the dependence of organizational processes related to knowledge on the nature of assumptions operating in processes of human resource management (HRM...

... ; Lings and Greenley, 2005 ; Naude et al., 2003). Due to the emerging volatility within intra‐organizational management, the conceptualization of IM has been closely linked to human resource management practices. However, IM practices differ from human resource practices based on the argument...

...Paul Boselie; Ton van der Wiele There is a growing interest in theory and in practice with regard to the relationship between human resource management (HRM) and total quality management (TQM), as well as the relationship between these two perspectives and business performance. Empirical research...

... Customer satisfaction Leadership Human resource management Employment agencies The Netherlands In 1977, the Dutch government, the existing trades unions and employers’ organisations set up a new labour market intermediary, called Start Uitzendbureau (Employment Bureau). The mission...

... satisfaction Human resource management Retention Reward Recognition For more than a decade, my colleagues and I have been looking at the internal workings and characteristics of organizations that routinely surprise, delight and keep their customers coming back (Zemke and Schaff, 1989). Following...

.... Human resource management Simulation Risk Navy United Kingdom Experimental design (ED) is a powerful technique which enables the effects of several process or system variables to be studied or investigated simultaneously and efficiently leading to an increased understanding of the system...

... data from a national human resource management survey (Saratoga Institute, 1996). The survey indicated that the average (mean) time to fill non‐exempt positions in the health‐care industry was 22 days. Thus, the industry mean performance gap (i.e. the difference between actual performance...

...M. Williams Looks at problem behaviour among employees in organisations during periods of change. Suggests a number of ways of addressing the issues of problem people that affect organisational performance. © MCB UP Limited 1993 HUMAN RESOURCE MANAGEMENT INDIVIDUAL BEHAVIOUR...

... SELECTION Human resource management RECRUITMENT ...