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Keywords: Innovativeness
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Journal Articles
Managing Service Quality: An International Journal (2013) 23 (6): 513–532.
Published: 18 November 2013
...Tor Helge Aas; Per Egil Pedersen Purpose – Componentization is a common approach in manufacturing that is suggested to lead to increased innovativeness at the firm level. Componentization has recently been given attention as a relevant approach for service providers. However, due to differences...
