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Keywords: Juran
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Journal Articles
Teamwork Brings TQM to Health Care
Available to Purchase
Managing Service Quality: An International Journal (1994) 4 (1): 35–38.
Published: 01 February 1994
... power of individuals is promoted through team activity, and empowerment of employees will maximize intellectual power which will in turn benefit the customer. © MCB UP Limited 1994 Empowerment Health care Hospitals Juran Teamwork TQM USA SwedishAmerican Hospital is a 397‐bed...
