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Keywords: MANAGERIAL POWER
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Journal Articles
Managing Service Quality: An International Journal (1992) 2 (3): 171–172.
Published: 01 March 1992
..., supporting and maintaining change and in retaining the future. © MCB UP Limited 1992 ORGANIZATIONAL CHANGE MANAGERIAL POWER DATA RETRIEVAL A knee-jerk reaction MATT LOUGHRAN pragmatic field people, whom head office is meant to support. The list is endless but the effect is always the same...
Journal Articles
Managing Service Quality: An International Journal (1991) 1 (2): 83–86.
Published: 01 February 1991
... by the managers themselves. Describes the implementation of the project and then identifies behaviours. Outlines the results and suggests a number of steps which will need to occur for quality to be engrained into a company culture. © MCB UP Limited 1991 CORPORATE CULTURE LEADERSHIP MANAGERIAL POWER...
