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Keywords: Medical management
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Journal Articles
Applying platform design to improve the integration of patient services across the continuum of care
Managing Service Quality: An International Journal (2007) 17 (1): 23–40.
Published: 30 January 2007
... inappropriate delays as they transition from home, to hospital, to non‐acute facility, and back to home. This clearly suggests that quality may be improved by careful interface design. © Emerald Group Publishing Limited 2007 Medical management Patient care Health services Innovation United...
