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Keywords: Navy
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Journal Articles
Managing Service Quality: An International Journal (1999) 9 (5): 311–320.
Published: 01 October 1999
...Marcus Blosch; Jiju Antony The Royal Navy’s manpower planning system represents a highly complex queue which aims to provide sufficient manpower to meet both operational and structural commitments. This queue is affected by many variables and therefore it is essential to understand the influence...
Journal Articles
Managing Service Quality: An International Journal (1991) 1 (6): 347–351.
Published: 01 June 1991
.... Outlines the challenges facing NAVAIR′s leadership ‐ cuts in defence spending and a reduced force level ‐ and concludes that TQM is the key to meeting these challenges. © MCB UP Limited 1991 AIR FORCE DEFENCE IMPLEMENTATION NAVY TQM Flying with quality RAYMOND MALATINO JACQUELINE ZEIHER...
