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Keywords: Perceived competence
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Journal Articles
Jorge Carlos Fiestas Lopez Guido, Jee Won Kim, Peter T.L. Popkowski Leszczyc, Nicolas Pontes, Sven Tuzovic
Journal of Service Theory and Practice (2024) 34 (1): 127–154.
Published: 11 October 2023
... the interactive effect of HSR intelligence and consumers' speciesism on their perceptions of retail robots as sales assistants. Design/methodology/approach Three online experiments testing the effects of HSRs' intellectual intelligence on individuals' perceived competence and, consequently, their decision...
