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Keywords: Performance levels
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Journal Articles
Managing Service Quality: An International Journal (2005) 15 (1): 24–40.
Published: 01 February 2005
... Electrical goods Shops Performance levels Greece Competition in the retailing sector is acknowledged as increasingly intense leading, in turn, to increased concentration in the sector worldwide (Bell et al., 1997 ; Jones and Doucet, 2000). Retail competition is a multi‐faceted phenomenon...
