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Keywords: Privatization
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Journal Articles
Tackling “Uneven Development” To Provide Effective Multi‐agency Provision
Available to Purchase
Managing Service Quality: An International Journal (1994) 4 (5): 39–41.
Published: 01 October 1994
...Tony Rounthwaite The third in a series on the difficulties encountered in the fragmentation of the health service and private contracts, addresses the problems of communication and uneven development of different services. Considers the dangers involved in determining common standards and proposes...
Journal Articles
Sparked by initiative
Available to Purchase
Managing Service Quality: An International Journal (1993) 3 (4): 45–48.
Published: 01 April 1993
... initiatives. © MCB UP Limited 1993 ELECTRICITY INDUSTRY PRIVATIZATION TQM Sparked by initiative NICK STOCKS, ROGER DAVIES JOHN BLAND At the onset of privatisation, East Midlands Electricity began striding the total quality road. This article outlines the progress the company has made...
