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Keywords: Qualifications
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Journal Articles
Managing Service Quality: An International Journal (2009) 19 (1): 85–105.
Published: 23 January 2009
... of customer service. Once secured, the accreditation is subject to an annual review. © Emerald Group Publishing Limited 2009 Competences Qualifications Quality Asset valuation The reasons for formulating each of these propositions are as follows. The process of pursuing and securing...
