Keywords: Re‐engineering
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Journal Articles
Managing Service Quality: An International Journal (1996) 6 (1): 28–30.
Published: 01 February 1996
... important bank, called in an international firm of management consultants to effect a total reengineering process with quality as the goal. © MCB UP Limited 1996 Banking Banks Competitiveness Efficiency Quality Reengineering When the Mexican Government privatized the country’s banking...

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