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1-9 of 9
Keywords: Resource integration
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Journal Articles
Journal of Service Theory and Practice (2022) 32 (7): 14–35.
Published: 23 August 2022
...Jenny Karlsson; Per Skålén Purpose This paper explores how actors engage in the situated learning of resource integration (RI) within value cocreation practices (VCPs). VCPs are collectively shared and organized routine activities that actors perform to cocreate value. Design/methodology...
Journal Articles
Journal of Service Theory and Practice (2022) 32 (4): 477–504.
Published: 27 April 2022
... of service ecosystems with reference to resource-integration processes. Design/methodology/approach An exploratory case study approach is used to analyze actors' roles in resource orchestration within a service ecosystem, gathering data from the macro, meso and micro levels of an Italian hospitality...
Journal Articles
Journal of Service Theory and Practice (2022) 32 (2): 179–198.
Published: 09 March 2021
... innovation, especially related to new value propositions, resource integration and new value cocreation, the authors suggest using the conceptualization of meaning within human-centered design, which has an established body of knowledge on addressing how actors engage and interact. Design/methodology...
Journal Articles
Journal of Service Theory and Practice (2021) 31 (2): 225–246.
Published: 01 January 2021
... logic facilitates fresh thinking in developing midrange theory about service ecosystems (Brodie et al., 2011 ; Brodie and Peters, 2020). Midrange theory focuses on the dynamic and iterative nature of resource integration and value cocreation within actor-to-actor networks within the multilevel...
Journal Articles
Journal of Service Theory and Practice (2020) 30 (3): 277–306.
Published: 02 June 2020
...Justine Brigitte Virlée; Wafa Hammedi; Allard C.R. van Riel Purpose Patients, when using healthcare services, (co)create value by integrating their own resources with those of a range of stakeholders. These resource integration activities, however, require different types of skills and effort from...
Journal Articles
Journal of Service Theory and Practice (2017) 27 (4): 721–737.
Published: 10 July 2017
...Michael Kleinaltenkamp; Carolin Plewa; Siegfried Gudergan; Ingo Oswald Karpen; Tom Chen Purpose The purpose of this paper is to advance extant theorizing around resource integration by conceptualizing and delineating the notion of a usage center. A usage center consists of a combination...
Journal Articles
Journal of Service Theory and Practice (2017) 27 (1): 193–218.
Published: 09 January 2017
... for providers and customers, and highlights increasing complexities that hinder the reality of achieving service-for-service opportunities arising from the joint co-creation platform. Value Resource integration Co-creation platform Service-for-service In developing the concept of co-creation...
Journal Articles
Managing Service Quality: An International Journal (2014) 24 (6): 545–564.
Published: 04 November 2014
... Interaction Resource integration Consumption collectives provide platforms for consumers to build and enhance meaningful connections with each other and also the products and services that they prefer (Barnes, 2003). In consumption collectives, consumers enact their roles as resource integrators...
Journal Articles
Managing Service Quality: An International Journal (2011) 21 (4): 392–409.
Published: 12 July 2011
... is a situation in which a value proposition is instigated and developed outside the realm of the conventional value proposing entity – that is, outside the boundaries of the traditional firm. From a traditional view, in which a firm aims to manage resource integration by internalization and legal agreements (e.g...
