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Keywords: Roadway Package Systems Inc.
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Journal Articles
Managing Service Quality: An International Journal (1994) 4 (2): 19–21.
Published: 01 April 1994
.... Concludes by saying that this quality process shapes their activities, guides their development and identifies their goals. © MCB UP Limited 1994 Customer service Road transport Roadway Package Systems Inc. Service quality Technology RPS’s first president, Dan Sullivan, and his...
