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Keywords: Self-control
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Journal Articles
Workplace bullying and the enacted incivility of those targeted: the roles of anger, shame and fear
Open Access
Journal of Service Theory and Practice (2025) 35 (7): 61–82.
Published: 20 November 2025
... event theory (AET) to investigate how workplace bullying leads to incivility through the emotions of anger, shame and fear and the moderating role of trait self-control. Design/methodology/approach Multi-wave survey data were collected from 328 hotel employees in Jordan. Hypotheses were tested using...
