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Keywords: Self-determination theory
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Journal Articles
Gig worker typology and research agenda: advancing research for frontline service providers
Available to Purchase
Journal of Service Theory and Practice (2023) 33 (5): 647–670.
Published: 22 June 2023
... of gig workers created. Gig work Collaborative consumption Cluster analysis Self-determination theory Airbnb, Uber, Lyft, TaskRabbit and Wag are a few of the many digital platforms relying on gig workers to operate, yet very little is known about gig workers' perceptions of employment...
Journal Articles
Journal of Service Theory and Practice (2023) 33 (7): 1–27.
Published: 23 March 2023
... implications for society at large. Yet, literature on volunteer engagement (VE) is limited to date. Grounded on service-dominant logic, self-congruity theory and self-determination theory, this study aims to understand what motivates VE and how it may evolve into a co-creation process valuable to NPO and its...
Journal Articles
Why do consumers become providers? Self-determination in the sharing economy
Available to Purchase
Journal of Service Theory and Practice (2022) 32 (2): 132–155.
Published: 30 August 2021
...Bodo Lang; Joya Kemper; Rebecca Dolan; Gavin Northey Purpose The purpose of this paper is to explore why and how sharing economy users switch from consumer (e.g. Airbnb guest) to provider (e.g. Airbnb host), and how this helps enrich self-determination theory. Design/methodology/approach...
Journal Articles
Patient participatory behaviours in healthcare service delivery: Self-determination theory (SDT) perspective
Available to Purchase
Journal of Service Theory and Practice (2017) 27 (2): 453–474.
Published: 13 March 2017
...Kofi Osei-Frimpong Purpose The purpose of this paper is to deepen the understanding on patient participatory behaviours in co-creation of value drawing from the perspective of self-determination theory (SDT) focussing on motivation in particular. Design/methodology/approach A model is proposed...
