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Keywords: Senior centers
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Journal Articles
Managing Service Quality: An International Journal (2014) 24 (4): 363–383.
Published: 08 July 2014
...Mark S. Rosenbaum; Jillian C. Sweeney; Carolyn Massiah Purpose – The purpose of this paper is to help senior center managers and service researchers understand why some patrons experience health benefits, primarily fatigue relief, through senior center day services participation. Design...
