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Keywords: Serials
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Journal Articles
A bibliometric analysis of service research from Asia
Available to Purchase
Managing Service Quality: An International Journal (2010) 20 (1): 89–101.
Published: 26 January 2010
... be labeled as non‐empirical research, which comprises review/commentary papers and analytical research. Of these two approaches an overwhelming majority are of the analytical type. Research work Serials Service industries Authorship Asia In the field of service research, there have been few...
Journal Articles
An assessment of the empirical characteristics of top journals in services marketing
Available to Purchase
Managing Service Quality: An International Journal (2008) 18 (3): 289–304.
Published: 16 May 2008
...‐disciplines of marketing. © Emerald Group Publishing Limited 2008 Services Services marketing Serials Data collection Research Data analysis The number of academic journals devoted to marketing studies has increased markedly over recent decades (Baumgartner and Pieters, 2003...
Journal Articles
“Ethnocentricity” in top journals of services management: Authors, editorial review boards, editorial boards and editors
Available to Purchase
Managing Service Quality: An International Journal (2007) 17 (5): 563–578.
Published: 11 September 2007
... and success of the journal. Originality/value This paper fills a knowledge gap in the literature by examining specific aspects of the “ethnocentricity” of “top” journals in the particular area of services management. © Emerald Group Publishing Limited 2007 Customer service management Serials...
