Keywords: Service brand outcomes
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Journal of Service Theory and Practice (2025) 35 (5): 723–748.
Published: 06 May 2025
... contributes to the nascent literature on imagined brand experiences (e.g. Barhorst et al., 2023) and their influence on service brand outcomes. This work shows that 360° videos foster episodic future thinking in service brand interactions. In other words, consumers imagine future service brand...

or Create an Account

Close subscription notice
Close access options