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Keywords: Service development
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Journal Articles
Journal of Service Theory and Practice (2022) 32 (3): 353–377.
Published: 17 March 2022
... Limited 2022 Emerald Publishing Limited Licensed re-use rights only Co-creation Co-design Design thinking Energy use Energy consumption Participatory design Service design Service development User centred design Value creation The need to challenge the status quo and integrate...
Includes: Supplementary data
Journal Articles
Journal of Service Theory and Practice (2015) 25 (2): 140–161.
Published: 09 March 2015
...Associate Professor Francesco Polese, Associate Professor Cristina Mele and Professor Evert Gummesson; Katri Kallio; Inka Lappalainen Purpose – The purpose of this paper is to examine how collaborative service development in a public-private citizen innovation network can be approached...
Journal Articles
Managing Service Quality: An International Journal (2012) 22 (1): 21–37.
Published: 20 January 2012
...Patrik Gottfridsson Purpose The purpose of this study is to describe how parted or divided service development is carried out, where interactions and cooperation need to take place with other actors in order to create the foundations for the service, in the form of a coherent specification...
