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Keywords: Servitisation
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Journal Articles
Servitisation through structural adaptation
Available to Purchase
Journal of Service Theory and Practice (2021) 31 (3): 468–490.
Published: 02 March 2021
...Saad Zighan; Ziad Alkalha; David Bamford; Iain Reid; Zu'bi M.F. Al-Zu'bi Purpose The purpose of this study is to investigate the structural changes needed for project-based organisations (PBOs) to synthesise their project operations and services following the servitisation strategy. It addresses...
Journal Articles
Management accounting roles in supporting servitisation: Implications for decision making at multiple levels
Available to Purchase
Managing Service Quality: An International Journal (2012) 22 (3): 212–232.
Published: 11 May 2012
...Teemu Laine; Jari Paranko; Petri Suomala Purpose The purpose of this paper is to analyse the potentially supportive roles of management accounting (MA) in the servitisation of manufacturers. Design/methodology/approach The paper is a conceptual analysis supported by empirical examples...
