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Keywords: Shopping centres
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Journal Articles
Managing Service Quality: An International Journal (2006) 16 (2): 145–166.
Published: 01 March 2006
...Alessandro De Nisco; Maria Rosaria Napolitano Purpose The purpose of this paper is to propose a definition of the concept of “entertainment orientation” for shopping centres and to provide a framework for analysis of the main antecedents and performance outcomes related to a shopping centre's...
