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Keywords: Task-related idiosyncratic deals
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Journal Articles
Journal of Service Theory and Practice (2026) 36 (3): 412–432.
Published: 17 February 2026
... of professional service performance. We examine how task-related idiosyncratic deals (task i-deals) influence professional service performance. Drawing from conservation of resources theory, we develop a moderated mediation model that posits knowledge collection as a mediator and role breadth self-efficacy...
