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Keywords: Usage center
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Journal Articles
Usage center – value cocreation in multi-actor usage processes
Available to Purchase
Journal of Service Theory and Practice (2017) 27 (4): 721–737.
Published: 10 July 2017
...Michael Kleinaltenkamp; Carolin Plewa; Siegfried Gudergan; Ingo Oswald Karpen; Tom Chen Purpose The purpose of this paper is to advance extant theorizing around resource integration by conceptualizing and delineating the notion of a usage center. A usage center consists of a combination...
