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Keywords: Value‐for‐money audit
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Journal Articles
Managing Service Quality: An International Journal (1995) 5 (3): 15–19.
Published: 01 June 1995
... focus on improving performance in the areas of customer satisfaction and value for money. Business planning Cost of quality Group working New Zealand TQM Value‐for‐money audit In common with organization in the public and private sectors worldwide, the city of Christchurch, New Zealand...
