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Keywords: Assessment operations
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Journal Articles
Journal:
Journal of Work-Applied Management
Journal of Work-Applied Management 1–18.
Published: 18 March 2026
..., consistency and managerial oversight. This study investigates how Business Process Management (BPM) can be used to govern assessment operations as an organizational work process in higher education, without intervening in academic judgment. Design/methodology/approach The study draws on a mixed-methods...
Includes: Supplementary data
