... commitment in the Ghanaian hospitality industry. Design/methodology/approach A quantitative research design was adopted, and data were collected from 274 frontline workers from 4-star and 5-star hotels at two different waves within a 7-month interval. The data received were analyzed using descriptive...

... of the mediating role of subordinates' i-deals, using proactive motivation theory and the job demand–resource (JD-R) model as theoretical foundations. Design/methodology/approach The study consisted of 342 employees working in the hospitality industry. To examine the proposed model, the researchers used...