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Purpose

Little study has focused on diversity-oriented leadership in the context of public organizations. Thus, this study aims to investigate how diversity-oriented leadership impacts knowledge sharing through transparent internal communication. In addition, this study also explores the moderating role of internal social network use in the proposed model.

Design/methodology/approach

Data were collected from 422 public servants working in wards (grassroot-level government) in Vietnam. Partial least squares structural equation modeling was used to test the research hypotheses.

Findings

Empirical findings indicate that diversity-oriented leadership positively impacts knowledge sharing through the mediating mechanism of transparent internal communication. Moreover, internal social network use moderates the nexus between diversity-oriented leadership and knowledge sharing.

Practical implications

The findings suggest that public managers can promote knowledge-sharing behaviors among employees by building diversity-oriented leadership and enhancing transparent internal communication. Moreover, public managers should encourage employees to use internal social network.

Originality/value

This inquiry advances the understanding of knowledge sharing in public organizations via the predictive role of diversity-oriented leadership and the mediating mechanism of transparent internal communication. Moreover, this study is among the pioneering studies investigating the moderating role of internal social network use.

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