Fostering total excellence in business education: assessment perspectives and learning issues

States that quality assurance has, of late, been positioned as a cornerstone for continued viability and success in universities ‐ and with increasing pressure from funding agencies, employers and students it is even more crucial to have visible quality systems in place. Provides insights on the overall TQM strategy at the Graduate School of Business and the Faculty of Business Administration, National University of Singapore. Presents an overview of thinking and efforts currently initiated in the quest of quality, especially regarding assessment. Particularly addresses institutional quality and performance in key assessment areas. Also highlights learning implications in relation to the assessment initiative.