...Inka Koskela; Hannele Palukka Purpose This paper aims to identify methods of guidance and supervision used in air traffic control training. It also aims to show how these methods facilitate trainee participation in core work activities. Design/methodology/approach The paper applies the tools...

... with air traffic controllers operating in three centers in Australia. The data were analyzed using a phenomenological approach in an attempt to uncover the lived experience of those interviewed. Findings The study illustrates how elements of organizational culture evidenced in collectively held values...