... was to change the behavior of supervisors in managing employee discipline by increasing their knowledge of fairness in employee discipline, enhancing their skills in conducting disciplinary discussions, and strengthening their self‐efficacy regarding employee discipline. This approach is consistent...

... to change; and suggests a final difficulty to be maintaining a lasting change in behaviour. Questions responses to change, lists items for consideration when planning change and concludes by highlighting the fact that organizations today can only compete and thrive by improving and changing internally...