... at: ninaeau@yahoo.com 15 04 2015 25 08 2016 02 11 2016 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Marketing strategy Case studies Management development Management education Customer orientation Funerals One unusual...

... owns the transshipment port to cut down its cargo traffic and privilege other ports in the Mediterranean area. Practical implications – The practical implications of the case study concern the conception and design of safety training and management for the port organisation. By acknowledging...

... treatment” through workplace learning; implementation of the “new treatment” in practice; measuring the effects of the “new treatment” on social exclusion; roll out to six cities; and explicating learning. This study is limited to the first step of a baseline study only. Case...

... Case studies Role play Experiences Learning Once upon a time …, the catchphrase that has been ingrained in the minds of us all since the earliest years of our lives; a catchphrase that excites the imagination and sparks the innocent curiosity of all ages; furthermore, it is the words...

...Matthew Campbell; Irina Verenikina; Anthony Herrington Purpose The purpose of this paper is to provide a case study of a newcomer to the practice of policing to explore conceptualisations of learning through practice. It aims to position learning as the intersections of trajectories of being...

... the 2005 Best Corporate University Award in China, and the others are also highly recognized corporate universities among HRD professionals in China. Corporate universities Human resource development Curriculum development China Case studies Meister (1998) suggested that one of the key...

..., focusing on the experiential learning from daily actions in the case organization at Volvo Cars’ production plant in Sweden. Findings The conclusion is that an evolution toward a learning organization, as exemplified by the case studied, is not identified until after it actually happens, i.e...

..., and the effects they experienced as a result. Design/methodology/approach Case study methodology was used to study this unique group of 20 participants. Data were collected using focus group interviews, combined with field observations and document reviews. Findings Thematic analysis revealed three themes...

...Niels Warring; Bente Elkjaer Purpose To explore whether deliberate organisational change of a public sector organisation (a local municipality) would create an avenue for organisational learning. Design/methodology/approach A case study was set up to study the means by which the organisational...

... inform managers, trainers and educators considering online learning implementation. The first source of data was key stakeholders in the Queensland mining industry, which had yet to implement online learning in any systematic way. The second source was literature case studies of other industries that had...

... and technological skills are barriers to the uptake of e‐commerce by SMEs within Queensland’s food industry. © MCB UP Limited 2002 Internet Training Case studies Food industry Small‐ to medium‐sized enterprises From a review of recent literature on training and development in e‐commerce...

...Peter H. Sawchuk Presents a case study on union‐based research and education activity generated in response to restructuring in the Canadian telecommunications industry and workplace reorganization. Findings suggest that an education/research/policy dynamic rooted in the union local helps to build...

... versus knowledge shielding. © MCB UP Limited 2000 Knowledge management Human resource development Consultancies Case studies The Netherlands The identification by Drucker (1993) of knowledge as the new basis of competition in post capitalist society launched a series of attempts...

...Jean W. Ross; Lois Wright Case studies have long been a staple ingredient of professional training, but among the challenges of using them are the difficulty of ensuring that their situations and elements accurately reflect the complexity of current case reality, achieving applicability across...

... comprehend the changes. Understanding changes in the workplace requires that employees grasp basic concepts related to the nature of change in human systems. Therefore, this paper presents a short case study of one company struggling through some troubling changes. The reader is asked to look at the changes...

... to heighten the field’s level of professionalism. Other journals, such as Annual Advances in Business Cases and the International Journal of Case Studies and Research also serve this end. Pre‐conference workshops conducted by NACRA members have also served to professionalize the case...

... infrastructure for implementation and verification. © MCB UP Limited 1998 Case studies Organizational performance Group working USA The last decade ushered in an abundance of articles on work systems, touting new approaches to team‐based leadership. Though called by many different names...

... of their organization. Presents a case study which demonstrates the surfacing of a mental model of a senior manager in a multinational communications organization. The power of the Rosenthal stage enabled this manager, after one session, to gain contextual insight into the breadth of his organization, and the value...

... in clinical settings; outlines behavioural and psychodynamic uses of these tests; illustrates effectiveness through a number of case studies and vignettes. Concludes that it is up to the individual counsellors how they choose to conduct a counselling sessions, or whether they use such psychometric tests...