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Keywords: Deskilling
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Journal Articles
Worker responses to technological change in the Canadian public sector: issues of learning and labour process
Available to Purchase
Journal:
Journal of Workplace Learning
Journal of Workplace Learning (2003) 15 (7-8): 319–325.
Published: 01 December 2003
.... The service is not as personal. I don’t have a clue who the client is, who was in this morning. I know nothing more than they gave me their income, assets, and living arrangements. I: Just numbers on a screen? Organizational change Public sector organizations Deskilling Trade unions...
