...Lynne Caley; Sharon J. Williams; Izabela Spernaes; David Thomas; Doris Behrens; Alan Willson Purpose It has become accepted practice to include an evaluation alongside learning programmes that take place at work, as a means of judging their effectiveness. There is a tendency to focus...

...Mervi Hasu; Laura Honkaniemi; Eveliina Saari; Tuuli Mattelmäki; Leena Koponen Purpose – The purpose of this paper is to introduce a workshop process to enhance the learning of employee-driven innovating (LEDI) and to evaluate in multiple ways the practical effects of the LEDI process, which aimed...

...Bruno Papaleo; Giovanna Cangiano; Sara Calicchia Purpose The purpose of this paper is to describe the evaluation of a training course on chemicals for occupational safety and health (OSH) professionals. The study aims were to assess the effectiveness of the course; to find out what type...

...Richard Griffin Purpose This article seeks to review the current state of workplace learning evaluation, to set out the rationale for evaluation along with the barriers that practitioners face when seeking to assess the effectiveness of training and development. Finally, it aims to propose...

... Management development Coaching Leadership tools Evaluation A challenge in many organizations is identifying and developing the leadership talent needed for growth and expansion (Avolio, 2011 ; Fegley, 2006). Organizations and individuals have, however, a strong immunity to change (Kegan...

... between field training officer (FTO) and the mentor roles. Sprafka and Kranda (n.d.) stipulate a separation between the provision of guidance and support to protégés, and performance evaluation. They state, “mentoring is not performance evaluation” (p. 6, italics in original). This document...

... transfer of learning. More specific and directly connected organizational metrics need to be identified. The connections should be both to the trainee performance and learning and to the broader organizational performance. Reports a redefinition of training evaluation resulting from the authors work...

...Susan Geertshuis; Mary Holmes; Harry Geertshuis; David Clancy; Amanda Bristol Reports on an effort to implement good practices in learning evaluation. Reviews learning evaluation practices and gathers data using a dedicated software system. Demonstrates learning takes place within complex social...

... the index can be used as a summary evaluation and diagnostic tool after the event is held. The determination of content for programs serving adult learners must go beyond the traditional discrepancy‐focused needs assessment approach … The process begins with a review of unit or institutional purpose...

... highlighted a need for greater evaluation of learning in organisations and a more holistic approach to the implementation of learning initiatives. The response rate was relatively high in both companies, and provided a useful data sample of 431. In Company A, 318 survey forms were completed, which formed...

...Linda Whelan; Maggie Robson; Peter Cook Describes the setting up of a counselling service in a NHS Trust in the North East of England, in response to the Health at Work Initiative. It evaluates this service from a qualitative perspective and discusses the extent to which it has met the Initiative’s...

...Carolyn Highley Points out the surge of interest being shown by UK employers in counselling in the workplace. Highlights the paucity of counselling evaluation research in the UK, although US studies have revealed positive outcomes. Details the objectives of an HSE‐funded three‐year research project...

... and mode of operation of the service, including the monitoring and evaluation process. Presents broad outcomes of the monitoring and evaluation and draws out some implications for good practice. © MCB UP Limited 1993 Counselling Employee assistance programmes Evaluation Public sector Stress...

...Mike Megranahan Much attention has focused on the benefits of employee assistance programmes (EAPs) to companies. However, there has been little research and evaluation of how counselling affects employees who use an EAP. Focuses on a questionnaire study to evaluate present and former clients′views...

...J. Carolyn Highley; Cary L. Cooper Increasingly there is a demand for information on the effectiveness of Employee Assistance Programmes (EAPs) and counselling in the workplace. EAPs need to be evaluated to ascertain the extent to which they reach their objectives and to find ways to improve...

...Susan Michie There is mounting evidence that working in the NHS is very stressful. To reduce the effects of stress on the health and functioning of hospital staff, counselling services have been introduced, but seldom evaluated. This study evaluates the outcome of such a service for the first 100...

...Vanja Orlans Problems arise in attempting to evaluate Employee Assistance Programmes (EAP) in the widest sense. Terms such as“evaluation”, and “benefits” are regarded as potentially complex, as is the adequate definition of what constitutes“employee assistance”. Studies concerned both with alcohol...

...Alex Turner This article describes the practical example and experience of setting up from scratch an organisation called Support Line for Kent Social Services Department. It covers briefly the type of service, the marketing of it and organisational context and evaluation. © MCB UP Limited 1991...