...Hon Keung Yau; Alison Lai Fong Cheng Purpose The purpose of this paper is to investigate whether the IT professionals in a Hong Kong public transport company have a general perception of influence of the organisational defensive patterns on learning of ICT; and whether skilled incompetence...

.../methodology/approach The sample of this study was drawn from the participants of an enterprise activity called the Teen Entrepreneurs Competition for the high school students in Hong Kong. With the use of a mixed approach involving both qualitative and quantitative methods for data collection and analysis...

... case study approach in the bakery department of a major food company in Hong Kong. Practical implications The project demonstrates a close correspondence between organizational learning and change management theory and the actual process and outcomes of a practical change agenda. Originality...