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Keywords: Negative knowledge
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Journal Articles
Learning from errors in digital patient communication: professionals’ enactment of negative knowledge and digital ignorance in the workplace
Available to Purchase
Journal:
Journal of Workplace Learning
Journal of Workplace Learning (2023) 35 (5): 432–449.
Published: 30 May 2023
...Rikke Amalie Agergaard Jensen; Charlotte Jonasson; Martin Gartmeier; Jaana Parviainen Purpose The purpose of this study is to investigate how professionals learn from varying experiences with errors in health-care digitalization and develop and use negative knowledge and digital ignorance...
