... such as formalised training and organisational culture impact care outcomes indirectly rather than directly. Design/methodology/approach This study used a focused, critical ethnographic approach in two care homes in England resulting in 63 h of observation of care of people living with advanced dementia, 15 semi...

... included participant observation, ad hoc conversations and formal interviews. Findings – Eight categories describe the opportunities for informal learning among the nurses. Several factors seemed to mediate the opportunities for informal learning, such as the size and physical structures...