... Behavioural modification Communications Individual behaviour Personal needs Positive action My boss has a couple of habits that drive me crazy. If s/he would just change them this would be a great place to work. Oh, that I could be the boss for one day and he be the subordinate. I know what I’d do...

... Organizational change Positive action ’Tis been said that the only thing that stays the same is change (anon.). The world is filled with examples of how people resist change. It is human nature fearfully to avoid the unknown and have a preference for the familiar, even when the change is what we say...