...), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licenses/by/3.0/legalcode . 2015 Health care Quality assurance Stakeholders Workplace training Training and development Following the results...

... analysis. © Emerald Group Publishing Limited 2013 Quality assurance Learning evaluation Stakeholders Self‐assessment Service quality Vocational training A different focus on quality is given by service quality models that are mainly oriented to the output (and not the process...

...Richard Dealtry; David Settle Purpose This article seeks to report on actions being taken at a practical level to innovate performance quality assurance systems for real‐time learning environments. Design/methodology/approach Reviews the consequences for situational learning management...

...Richard Dealtry This article considers the role of learning validation and accreditation systems in relation to the demand for more co‐creative quality assurance solutions in corporate and organisational learning management. It explores the need to emphasise the organisational demand side...

.... These are the technical, interpretative and strategic paradigms. Workplace learning Toyota Production System Kaizen Technology transfer Quality assurance The research for this paper is based on a case study of 240 kaizen and technology transfer instructors employed by Toyota, one of Japan’s...

...Lawrence Loh; Wee Yong Yeong; Chow Hou Wee; Chee Leong Chong; Phyllisis Ngin States that quality assurance has, of late, been positioned as a cornerstone for continued viability and success in universities ‐ and with increasing pressure from funding agencies, employers and students it is even more...

...Keith Marshall Quality assurance standards for the performance of companies are well known and very widely used. The ISO 9000 series of standards provides excellent guidance as to how to ensure appropriate operation of any given company. However, while good at describing the systems inside...

...Molly Ainslie; Gordon Wills Describes the evolution of an Internet‐driven dynamic quality assurance system for action learning programmes across the world. It replaced a relatively inefficient paper‐based process and was preceded initially by Bulletin Board/ electronic data interchange procedures...

... in the EAP relationship: Benchmarking Employee assistance programmes Employee assistance programmes Quality assurance Quality control the organization (as represented by top and line management, as well as functional specialists, such as the HRM department); the manager, referring...

... of counselling service are addressed, with suggestions about establishing a control group. © MCB UP Limited 1992 Employee assistance programmes Evaluation Hospitals National Health Service Quality assurance Stress EMPLOYEE COUNSELLING TODAY INSIGHT Reducing Stress in NHS Staff Susan Michie...