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Keywords: Staff training
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Journal Articles
Journal:
Journal of Workplace Learning
Journal of Workplace Learning (2012) 24 (3): 200–225.
Published: 30 March 2012
... reveals that role‐plays can be effectively used for staff training. The results show that staff are strongly receptive to role‐plays in the context of business process improvement. Furthermore, several objectives such as methodological or social learning can be pursued and combined by this type...
