...Z. Irani; J.M. Sharp; M. Kagioglou Teamwork is increasingly becoming a prerequisite for many job functions in those learning organizations striving towards total quality management (TQM). However, the daunting task of creating a teamwork environment in many manufacturing companies is often left...

... been recognized that Japanese factories and service organizations are clean and orderly. The same is true for good quality Western firms. Aims to review the 5‐S technique and explore the reasons why it has been widely used in Japan as the foundation towards TQM in both the manufacturing and services...