...Desynta Rahmawati Gunawan; Anis Eliyana; Rachmawati Dewi Anggraini; Andika Setia Pratama; Zukhruf Febrianto; Marziah Zahar Purpose This study explores how emotional intelligence, customer orientation, deep acting and surface acting influence job satisfaction among middle managers...

...Atanu Manna; Subhajit Pahari; Debasish Biswas; Dipa Banerjee; Debasis Das Purpose The study principally aims to investigate the relationship among work–life balance (WLB), job satisfaction (JS) and employee commitment (EC) among the railway staff by integrating the social exchange theory (SET...

... of several components of congruent internal marketing on turnover intention, including work engagement, job satisfaction, coaching and employee development structural equation modelling. Findings The study confirmed a positive and significant relationship between congruent internal marketing and turnover...

... Hospitality And tourism jobs Career longevity Socialization Job satisfaction Hotel industry Tourism policy Tourism in Pakistan In ancient culture, hospitality has been defined as “welcoming the stranger and offering him food shelter, and safety” (Pizam, 2020). In general, the hospitality sector...

... modeling (PLS-SEM). Findings The results show that organizational members' hedonic and work-related use of public SNs enhances job satisfaction. However, the hedonic and work-related use of ESNs has negative and positive impacts on job satisfaction respectively. Originality/value The main...

...Ahmet Hakan Özkan Purpose This study aims to investigate the relationships between job satisfaction, organizational commitment and turnover intention of information technology (IT) personnel. Design/methodology/approach 3,844 studies which are published between 1998 and 2019 are screened...

... satisfaction. Design/methodology/approach This paper uses social network analysis (SNA) degree and betweenness measures and job satisfaction scales from the Job Diagnostic Survey to collect longitudinal data from employees in one of the vocational schools in Saint Petersburg, Russia via structured...

... the perceptions of role ambiguity, incentives policy and provided training (PT) had an impact on job involvement (JI), job satisfaction (JS), and consequently, on customer value orientation. Design/methodology/approach Research design was nested with data from 327 executives from medium and upper positions...